Contact Us

We're a small team and we read every message. Reach us through any of the channels below — typical response time is under 4 business hours.

Email — Sales & Demos

[email protected]

Plan questions, demo bookings, partnership enquiries.

Email — Support

[email protected]

Account issues, data refresh, technical bugs.

Email — Billing & Refunds

[email protected]

Invoices, payment receipts, refund requests.

Phone / WhatsApp

+91 93501 67900

Mon–Sat, 09:30–19:00 IST.

Registered Office

ShipScout
712, Vatika Atrium, Sector 53,
Golf Course Road, Gurugram — 122002,
Haryana, India.

Grievance Officer

In line with the Information Technology (Intermediary Guidelines) Rules, 2021, our grievance officer is reachable at:

Name: Avi Gupta
Email: [email protected]
Hours: Mon–Fri, 10:00–18:00 IST
Response SLA: within 48 business hours; resolution within 15 working days.

Business hours

Monday to Saturday, 09:30–19:00 IST. We are closed on Indian national holidays. Urgent production issues are handled outside hours via [email protected] with the subject line prefix [URGENT].